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Scope of Technical Discussions
Scope of Technical Support
1. Consultation on the availability of software and hardware resources for our products.
2. Assistance with issues encountered while using the software and hardware manuals for our products.
3. After-sales technical support for OEM and ODM services provided by our company.
4. Retrieval of lost or updated documentation for customers who have purchased our products.
5. Fault diagnosis and after-sales repair services for our products.
1. Modification and understanding of source code.
2. Issues related to application development.
3. Porting of operating systems.
4. Software and hardware issues encountered during user modifications and development.
Technical Support Hours
Technical Support Methods

 Monday to Friday: 9:00 AM to 12:00 PM, 1:30 PM to 6:30 PM.
The company observes national holidays and does not provide technical support during this period. For inquiries, please email us or contact our online customer service, and we will respond to you as soon as possible.
Mobile：0086-18138874685
WeChat：0086-18138874685
Whatapp：0086+18124167969
Email：rita@ieeker.com